Repair info

Universe Jewelry provides expert repair services to restore the beauty, durability, and value of your pieces. Our skilled jewelers handle every item with precision and respect—whether it needs a simple adjustment or a detailed restoration.

Consultation & Evaluation

All repairs begin with an in-person or remote consultation. During this process, your jewelry is carefully examined and we explain:

• the recommended repair

• estimated cost

• expected timeline

No work is performed without your approval.

Common Repair Services

We offer a wide range of repair solutions, including:

• Ring resizing

• Prong tightening & repair

• Stone replacement & resetting

• Chain, clasp & link repair

• Polishing & refinishing

• Rhodium plating

• Soldering & structural repairs

Approval & Payment

After reviewing the repair details, customer approval is required before work begins. Payment is due before or at the time of completion.

Repair Timelines

Repair times vary by complexity. Many standard repairs can be completed the same day, while more advanced work may require additional time. You will receive an estimated completion date during your consultation.

Care & Responsibility

Every repair is performed with the highest level of craftsmanship. However, pre-existing wear, damage, or structural weaknesses may affect the final outcome. If a repair carries additional risk, we will notify you prior to proceeding.

Contact us here to begin your repair consultation.